Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website, https://www.aircon-servicing.com.sg, and other sites we own and operate.

1. Information we collect

Log data: Our servers may automatically log standard data provided by your browser, including IP address, browser type, pages visited, and time spent on the site.

Device data: We may collect data about your device type, operating system, and unique device identifiers.

Personal information: We may ask for your Name, Email, Phone number, Mailing address, and Payment information to facilitate our services.

2. Legal bases for processing

We collect and process your information only where we have legal bases, such as necessity for a contract (e.g., providing a service you request), legitimate interests, or your explicit consent.

3. Collection and use of information

We use information to:

• Customize or personalize your experience;
• Contact and communicate with you regarding aircon repairs;
• Perform internal analytics and business development;
• Comply with legal obligations.

4. Disclosure of personal information to third parties

We may disclose information to IT service providers, hosting partners, professional advisors, and debt collectors if you fail to pay for services provided.

5. International transfers of personal information

The personal information we collect is stored and processed in Singapore. If we transfer data to countries outside the EEA, we ensure appropriate safeguards are in place.

6. Your rights and controlling your personal information

You have the right to withhold personal information (which may affect service), request details of the information we hold, or request that we erase your data at any time.

7. Cookies

We use “cookies” to understand how you use our site and serve content based on your specified preferences. Please refer to our Cookie Policy for details.

8. Business transfers

In the event of an acquisition or bankruptcy, data would be among the assets transferred to parties who acquire the business.

9. Limits of our policy

Our website may link to external sites. We have no control over their content and cannot accept responsibility for their respective privacy practices.

10. Changes to this policy

We may change our policy to reflect current practices. Your continued use of this site after changes constitutes acceptance of the new terms.

11. Data transfers

We may hold your data on servers in Singapore or any other territories as we see fit to ensure service reliability.

12. Your consent and rights (PDPA)

Under the Personal Data Protection Act (the “PDPA”), you have the right to check data, request corrections, and object to marketing use.

13. Governing law and jurisdiction

This Privacy Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Singapore courts.